Contact Information

Get in Touch with Aussie Bake Craft

At Aussie Bake Craft, we believe that a little creativity can make everyday baking more enjoyable. From adding decorative details to celebration cakes to shaping homemade pastries and desserts, the right tools can help turn an idea into something worth sharing.

We want your shopping experience to feel just as straightforward as your time in the kitchen. If you have a question about a product, need help with an order or would like assistance after receiving your purchase, our customer support team welcomes your enquiry.

Business Details

Business Name: Aussie Bake Craft
Website: www.dailyplatego.com
Customer Support Email: info@dailyplatego.com
Business Address: 40 Windermere Street, Norville, QLD 4670, Australia
Country: Australia

How We Can Help

Product Information

Have a question about a piping accessory, decorating tool or baking mould? Contact us if you need clarification about the information shown on a product page, its stated dimensions, included components or intended use.

For technical questions such as oven compatibility, temperature limits, cleaning instructions or material specifications, please refer to the relevant product listing and any supplied instructions. We will assist with available product information.

Orders and Payments

If you need help with an order confirmation, payment status, selected product or order details, please include your order number and the email address used during checkout.

Shipping and Delivery

For delivery questions, tracking enquiries, incorrect address details or a parcel that has not arrived as expected, contact us with your order information so that we can review the available details.

Returns and Refunds

If you would like to request a return, report a damaged product or discuss a refund, please explain the reason for your request. Photographs may be helpful when reporting damaged, defective or incomplete items.

Product Feedback

We welcome feedback about product quality, packaging, usability and your overall shopping experience. If something has not gone as expected, please give us the opportunity to review your concern.

Contacting Customer Support

To help us respond efficiently, please include the following information where relevant:

• Your full name.

• Your order number.

• The email address used at checkout.

• The name of the product concerned.

• A clear description of your question or issue.

• Photographs or other supporting information, if appropriate.

Please do not send passwords, complete payment card numbers or card security codes by email.

Business Address and Product Returns

Our published business address is:

40 Windermere Street, Norville, QLD 4670, Australia

This address identifies the business contact location. It should not automatically be treated as an authorised returns warehouse or parcel receiving facility.

If you need to return an item, please contact us at info@dailyplatego.com first and wait for confirmation of the correct return procedure and destination.

Our Customer Support Commitment

We aim to handle customer enquiries with care, clarity and respect. Whether your question concerns a small decorating accessory or a larger baking order, we will review the information provided and explain the next appropriate step.

Thank you for choosing Aussie Bake Craft and allowing us to be part of your baking and decorating projects.

Email: info@dailyplatego.com
Website: www.dailyplatego.com